Delivery Information

Product delivery methods:

1)     You can collect your products free of charge from our warehouse at the address Titnago str. 19, Vilnius. Please wait until we send you an SMS message or e-mail with information about the processing of your order, and only then plan the time that you will collect your product. It is necessary to book the time of your arrival in advance by calling us +37067809876 before arriving to collect your order from our warehouse.

2)    Products are delivered to Lithuania, Latvia, Estonia and Poland through a courier service to your indicated address: your workplace, your home or other address indicated in your order. Delivery costs will be automatically calculated after selecting a product and delivery address. When ordering products online for over 100 EUR - delivery is free of charge anywhere in Lithuania, excluding Neringa. Please be informed that the courier will not wait for you to inspect your products when they are delivered. The goods will be delivered for You by courier service at workdays from 8:00 to 18.00 at the expressly indicated address. Important! When accepting a parcel from the courier, please check that the packaging and products are not damaged. In the latter case, please indicate this in the receipt document and/or inform us via our e-mail info@protentus.lt within 3 calendar days. 


    If you want your products to be delivered to other countries, please contact us via our e-mail info@protentus.lt or by phone +37067809876, so that we could calculate your delivery costs.